Remote Maintenance

Remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

Real Time Monitoring and Alerts

Alerts are the first step in being a proactive. We be notified in real-time about potential problems before they happen so we can solve them in advance.

Get real time status on:

System resources

Logged in users

Network & IP Monitoring

SNMP Monitoring

Windows updates

SQL Server

Exchange

Active Directory

VMware

Hyper-V & SNMP enabled devices

IT Automation

Pre-configured administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:

Create System Restore Point

Delete Temp Files

Delete Internet History

Reboot

Shutdown

Defragment (All disks)

Run Checkdisk (All disks)

Run Full System Scan

Check for New Updates

Patch Management

A complete platform for automating Patch Management in a simple and quick to implement the methodology. Patch Management can be applied to individual devices and groups, including:

Run Windows Update: All / Critical / Important / Security.

Run Windows Update: Service Pack

Install Microsoft Office Updates

Install Driver Updates (Hardware)

Install Java updates

Install Adobe updates

Reboot If Needed

Integrated Remote Support

Instant remote support anywhere, and at any time. Securely connect to remote computers, access files, and applications, and troubleshoot problems .

Asset and Inventory Tracking

Gathering of network and asset information with a click of a button, within seconds, for any device that has the agent installed.

Hardware distribution

Software inventory

Operating System distribution

MS Office distribution

Antivirus type, update and license status

HDD Usage and alerting on upgrade required

Hardware (CPU, Memory) type, size and alert on upgrade required

Detailed Server and Workstation configuration and status

Powerful Reporting and Analytics

Measure and track networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining. The Suite includes a wide range of different reports that help you set data-driven goals and track the right metrics. Some of our top reports include:

System Health at a glance

Specific customer health

Agent health

System Inventory Audit

Microsoft Licensing

Text content

VPN

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